Privacy Policy
Effective Date: August 16, 2026
Cabo San Miguel Resort (“Cabo San Miguel Resort,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our resort, use our website, make an inquiry, submit a booking request, or otherwise interact with us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission (“NPC”).
By using our website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
Cabo San Miguel Resort is a resort and hospitality establishment located in the Philippines.
For purposes of applicable data privacy laws, Cabo San Miguel Resort may act as the Personal Information Controller (PIC) of personal information collected through our website, booking and inquiry channels, and other resort-related interactions.
Resort: Cabo San Miguel Resort
Website: https://cabosanmiguelresort.com/
Address: [INSERT COMPLETE RESORT ADDRESS]
Email: [INSERT OFFICIAL EMAIL ADDRESS]
Telephone: [INSERT CONTACT NUMBER]
For privacy-related concerns, requests, or complaints, you may contact:
Data Protection Officer / Privacy Contact
Cabo San Miguel Resort
Email: [INSERT PRIVACY/DPO EMAIL]
Telephone: [INSERT CONTACT NUMBER]
2. Personal Information We May Collect
Depending on how you interact with us, we may collect information such as:
Information You Provide
- Full name
- Email address
- Telephone or mobile number
- Mailing or billing address
- Number of guests
- Preferred check-in and check-out dates
- Room or accommodation preferences
- Special requests or other information relevant to your stay
- Information included in inquiries, messages, feedback, or correspondence
- Payment-related information where necessary to process a reservation or transaction
We only seek to collect information that is reasonably necessary for the purpose for which it is being collected.
Information Collected Through Our Website
When you visit our website, certain technical information may be collected automatically, depending on the website’s configuration and the services or technologies we use. This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- Referring website or source
- Website interaction information
- Other technical information necessary for website operation, security, analytics, or troubleshooting
3. How We Collect Personal Information
We may collect personal information when you:
- Visit or use our website;
- Submit an inquiry or contact form;
- Request information about our accommodations or services;
- Make or request a reservation;
- Communicate with us by email, telephone, social media, or other communication channels;
- Visit or stay at Cabo San Miguel Resort;
- Provide information for guest registration;
- Participate in promotions, contests, surveys, or other activities;
- Provide feedback, reviews, or testimonials; or
- Otherwise voluntarily provide information to us.
We may also receive information from service providers or booking platforms when you make a reservation or interact with our services through those platforms.
4. Why We Collect and Use Your Information
We may process your personal information for legitimate and specific purposes, including:
Reservation and Guest Services
- Processing reservation and booking requests;
- Confirming or modifying reservations;
- Communicating with you regarding your stay;
- Preparing for your arrival;
- Providing accommodation and other requested services;
- Responding to special requests;
- Managing check-in and check-out; and
- Providing customer support.
Communication
We may use your contact information to:
- Respond to inquiries;
- Answer questions;
- Provide information you requested;
- Send reservation-related communications;
- Contact you regarding changes to your reservation or services; and
- Address complaints, concerns, or requests.
Business Operations
We may process information for purposes such as:
- Maintaining business and transaction records;
- Accounting and billing;
- Improving our services;
- Managing our website;
- Preventing fraud, misuse, or unauthorized activity;
- Protecting the safety and security of guests, employees, and property;
- Conducting internal administrative activities; and
- Complying with applicable laws, regulations, and lawful government requests.
Marketing
Where permitted by applicable law, we may use contact information to send promotional materials, special offers, announcements, or other marketing communications.
Where consent is required, we will obtain appropriate consent. You may withdraw your consent or opt out of marketing communications by following the unsubscribe instructions provided or by contacting us.
5. Legal Basis for Processing
Under the Data Privacy Act, personal information may be processed on different lawful bases depending on the circumstances.
Cabo San Miguel Resort may process personal information when:
- It is necessary to fulfill or take steps toward a contract or requested service;
- It is necessary to comply with a legal or regulatory obligation;
- It is necessary to protect the legitimate interests of Cabo San Miguel Resort or another person, provided that such interests do not override the rights and freedoms of the data subject;
- You have provided consent where consent is the appropriate legal basis; or
- Processing is otherwise permitted under applicable law.
Where processing is based on consent, you may withdraw your consent, subject to applicable legal or contractual limitations.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and support certain website features.
Cookies may be used for purposes such as:
- Website functionality;
- Security;
- Analytics;
- Performance monitoring;
- Remembering user preferences; and
- Marketing or advertising, where applicable.
You may be able to control or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of portions of our website.
The specific cookies used by the website may change depending on the website services, plugins, analytics tools, advertising services, or other technologies implemented from time to time.
7. Third-Party Services
Our website may use third-party service providers to support functions such as:
- Website hosting;
- Website security;
- Analytics;
- Contact forms;
- Email communication;
- Online booking or reservation services;
- Payment processing;
- Social media integration; and
- Other website or business services.
These third parties may process personal information on our behalf or independently, depending on the service involved.
Where third-party service providers process personal information on our behalf, we expect them to implement appropriate safeguards and process information only for authorized purposes.
Third-party websites or services may have their own privacy policies. We encourage you to review the applicable privacy policies of third-party services before providing information through those platforms.
8. Disclosure and Sharing of Personal Information
We do not sell your personal information.
We may disclose personal information when reasonably necessary for legitimate and specified purposes, including to:
- Authorized employees and personnel of Cabo San Miguel Resort;
- Service providers assisting us with resort operations;
- Booking or reservation platforms;
- Payment processors and financial service providers;
- Website hosting and technology providers;
- Professional advisers and service providers;
- Government authorities or law-enforcement agencies when required or authorized by law; or
- Other parties where disclosure is necessary to provide a requested service or otherwise permitted by applicable law.
We limit disclosure to information that is reasonably necessary for the applicable purpose.
9. International Transfers
Some of our third-party service providers, technology providers, hosting providers, booking platforms, or other service providers may process or store personal information outside the Philippines.
Where personal information is transferred or processed outside the Philippines, we will take reasonable steps to ensure that appropriate privacy and security safeguards are maintained in accordance with applicable laws and regulations.
10. Protection and Security of Personal Information
Cabo San Miguel Resort takes reasonable and appropriate organizational, physical, and technical measures to protect personal information against:
- Unauthorized access;
- Unauthorized disclosure;
- Loss or destruction;
- Alteration;
- Misuse;
- Accidental disclosure; and
- Other unlawful or unauthorized processing.
Access to personal information is limited to individuals who reasonably require access for authorized business purposes.
However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. While we take reasonable measures to protect personal information, we cannot guarantee absolute security.
11. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including:
- Providing requested services;
- Completing transactions;
- Maintaining business and accounting records;
- Resolving disputes;
- Addressing complaints;
- Complying with legal and regulatory requirements;
- Establishing, exercising, or defending legal claims; and
- Meeting legitimate business requirements.
When personal information is no longer necessary or required to be retained, we will take reasonable steps to securely dispose of, delete, or anonymize it, subject to applicable laws and legitimate retention requirements.
Specific retention periods may vary depending on the type of information and the purpose for which it was collected.
12. Your Rights Under the Data Privacy Act
Subject to applicable laws and limitations, you may have the following rights as a data subject:
Right to Be Informed
You have the right to know whether your personal information is being processed and to receive information about how and why it is processed.
Right to Access
You may request access to personal information that we hold about you, subject to applicable legal limitations.
Right to Correction
You may request correction of inaccurate or incomplete personal information.
Right to Object
You may have the right to object to certain processing of your personal information, including processing based on consent or legitimate interests, subject to applicable law.
Right to Erasure or Blocking
Under applicable circumstances, you may request the removal, destruction, or blocking of your personal information.
Right to Data Portability
Where applicable, you may request your personal information in a structured and commonly used format and request its transfer in accordance with applicable law.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw your consent. Withdrawal will not affect processing that was lawfully carried out before the withdrawal or processing that has another lawful basis.
Right to Lodge a Complaint
If you believe your data privacy rights have been violated, you may raise your concern with us and, where appropriate, lodge a complaint with the National Privacy Commission of the Philippines.
13. How to Exercise Your Privacy Rights
To submit a privacy request or concern, contact us using the details below:
Cabo San Miguel Resort
Email: [INSERT PRIVACY/DPO EMAIL]
Telephone: [INSERT CONTACT NUMBER]
Address: [INSERT COMPLETE RESORT ADDRESS]
Your request should contain sufficient information to allow us to identify you and understand the nature of your request.
We may need to verify your identity before processing certain requests in order to protect your personal information from unauthorized access or disclosure.
We will respond to legitimate requests within the period required by applicable laws and regulations.
14. Children’s Privacy
Our website and services are intended primarily for general audiences. We do not knowingly collect personal information from children for purposes that are not permitted by applicable law.
Where information concerning a child is necessary for a legitimate resort-related purpose, such as a family reservation or guest registration, we will process such information only as permitted by applicable law and with appropriate safeguards.
Parents or legal guardians may contact us regarding personal information concerning a child.
15. Photography, Reviews, and Social Media
Cabo San Miguel Resort may, from time to time, receive photographs, reviews, comments, testimonials, or other content from guests or visitors.
Where we intend to use identifiable personal information, photographs, testimonials, or similar content for promotional or marketing purposes, we will obtain appropriate permission or rely on another lawful basis as applicable.
Social media platforms and other third-party websites are governed by their own privacy policies and terms of use.
16. Links to Other Websites
Our website may contain links to third-party websites, including booking platforms, social media websites, travel websites, or other external services.
Cabo San Miguel Resort is not responsible for the privacy practices, content, or security of third-party websites.
We encourage visitors to review the privacy policies of any third-party website before providing personal information.
17. Data Breaches and Security Incidents
If a personal data breach occurs, Cabo San Miguel Resort will assess and respond to the incident in accordance with applicable laws, regulations, and National Privacy Commission requirements.
Where notification is legally required, we will make the appropriate notifications to the National Privacy Commission and affected data subjects within the applicable period.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our services;
- Our website;
- Our data processing practices;
- Applicable laws and regulations;
- National Privacy Commission issuances; or
- Third-party services used by our website.
When material changes are made, we will update the effective date and, where appropriate, provide additional notice.
We encourage you to review this Privacy Policy periodically.
19. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us:
Cabo San Miguel Resort
Address: [INSERT COMPLETE ADDRESS]
Email: [INSERT OFFICIAL EMAIL]
Telephone: [INSERT CONTACT NUMBER]
Privacy / DPO Contact: [INSERT NAME OR POSITION]
Privacy Email: [INSERT PRIVACY EMAIL]
20. National Privacy Commission
If you are unable to resolve a privacy concern directly with Cabo San Miguel Resort, you may contact the National Privacy Commission of the Philippines, the country’s data protection authority.
The National Privacy Commission provides information regarding data-subject rights and privacy complaints through its official website.
Last Updated: August 16, 2026
